Responsibilities

Develop the operational plan for the E-Learning Unit.

Administer the Blackboard Learning Management System (LMS) and ensure its functionality, stability, and the proper operation of its tools.

Integrate Blackboard with the Student Information System (SIS) and verify the successful synchronization of faculty members, students, courses, faculty course assignments, and student enrollments.

Integrate and test third-party tools with Blackboard to ensure proper functionality.

Configure the system interface and update its design when required.

Develop database queries to retrieve specific information from Blackboard databases.

Prepare outgoing correspondence related to the Unit and respond to incoming correspondence concerning the Blackboard system.

Generate and analyze various system reports.

Submit technical support tickets to Blackboard when system-related issues arise.

Merge course sections as required.

Assign course coordinators and supervisors to monitor the teaching and learning process.

Add assistant instructors when necessary.

Provide student support and respond to student inquiries.

Ensure Blackboard is updated and validate updates in both the production and testing environments.

Contribute to the continuous development of the E-Learning and Distance Education Unit.

Prepare weekly reports on Blackboard usage and faculty engagement within courses.

Generate detailed reports for individual faculty members.

Provide faculty support and respond to their inquiries.

Deliver Blackboard training sessions as needed.

Supervise electronic examinations.

Obtain and maintain institutional e-learning accreditation/licensure, monitor its requirements and updates, and oversee renewal procedures.

Supervise the development and design of electronic courses, including faculty-developed courses and newly created instructional content.

Prepare semester and annual final reports for the E-Learning Unit in accordance with consultants' directives.

Develop semester-based training plans for faculty members and students.

Prepare Blackboard user guides for faculty members and students.

Develop detailed instructional guides for electronic course components within Blackboard for faculty members and students.

Coordinate, implement, and evaluate the effectiveness of training programs.

Train faculty members and students on the use of electronic assessment tools.

Develop and deliver emergency training programs to address emerging challenges and issues encountered by faculty members and students.

Contribute to proposing mechanisms for improving electronic courses.

Design and implement training initiatives and competitive programs that promote the effective integration of e-learning into teaching.

Develop and disseminate a Frequently Asked Questions (FAQ) guide through the Blackboard system and institutional communication channels.

Coordinate with various college departments to facilitate e-learning and distance education.

Collaborate with internal and external stakeholders to provide technological solutions that support e-learning and distance education.

Design reports for measuring and monitoring the teaching and learning process.

Design weekly, semester, and annual Blackboard reports.

Design and develop web pages related to e-learning.

Design various user guides for faculty members and students.

Produce instructional videos supporting user guides for faculty members and students.

Design digital resources for technical support.

Design instructional infographics and guidance materials.

Design educational content in accordance with established standards, where applicable.

Design statistical visualizations to facilitate data presentation.

Continuously enhance the quality of professional design outputs.

Develop electronic course content.

Record and edit lectures for electronic courses.

Provide support to faculty members in developing digital educational content.

Assist course instructors in transforming instructional materials into engaging and interactive digital learning resources.

Produce instructional graphics, concept maps, and animations that support course learning outcomes.

Establish and manage a digital learning repository, and oversee its continuous development with instructional units and educational resources.

Create and update high-quality design materials as required.

Provide training and guidance on graphic design to team members and institutional staff when needed.

Provide technical support to faculty members and students through the support channels available within the system.

Communicate technical support instructions and guidance to faculty members and students through Blackboard.

Prepare weekly reports on institutional performance and faculty engagement within Blackboard, including technical support statistics.

Develop and publish beneficiary satisfaction surveys for faculty members and students through the system.

Recommend training programs to the Training Unit based on survey findings and performance reports for faculty members and students.

Develop and disseminate a Frequently Asked Questions (FAQ) guide through Blackboard and institutional communication channels.

Archive all activities and documentation of the E-Learning and Distance Education Unit, including evidence of operational plan achievements.

Receive, inventory, and maintain records of all Unit assets, reports, and related documentation.

Develop and continuously update a database of Unit assets, reports, and other official records.